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About Us

Great events are impossible to produce without a great team. At Castle Ladyhawke, we’ve assembled a top-notch team of industry experts that bring decades of experience, empathy, and passion to the table. We take great pride in working as a family to ensure your event is everything you dreamed it would be and more.

We can’t wait to meet you and your guests in person, but until then, read below to learn more about the smiling faces behind your special day at Castle Ladyhawke!

Kelsie Rich

Kelsie Rich

Wedding Director

A graduate of nearby Western Carolina University, Kelsie is an avid volleyball player who loves milkshakes and Chick-Fil-A. Kelsie works alongside you and your wedding planner to map out every detail for your special day. Her favorite part of her job is seeing how happy the couple is during and after their special day. She loves making dreams come true and creating memories!

Mason Jones

Mason Jones

Wedding Sales Manager

The friendly voice on the other end of the line, Mason is here to answer all your questions and help you lock in your special day at Castle Ladyhawke. Born and raised in Forest City, NC, she loves hiking, reading, and playing with her miniature Dachshunds Otis and Peppa. Her favorite thing about her job is “meeting all the different couples and working with them to create their perfect wedding day! You never know who will be on the other end of the phone!”

Callie Owens

Callie Owens

Catering Sales Manager

A Sylva native and animal lover, Callie is your source for all things food and drink. She previously worked with our preferred catering partner, Chef Johannes, at The Library Kitchen & Bar. That prior experience together makes them quite the dynamic duo! Her favorite part of being on the Castle team is “seeing everything come together, and the love the couple has for each other on their special day”.

Jessica Rodriguez

Jessica Rodriguez

Sales & Marketing Director

A graduate of LSU (Geaux Tigers), Jessica brings over 18 years of wedding and events experience to the Castle Ladyhawke Team. Her passion for events began after college while working at the Omni Barton Creek Resort in Austin, TX. There, she rose through the ranks from Wedding Banquet Captain to Conference Services Manager. Prior to joining the Castle Team, she helped develop numerous properties under The Treasury Venue Collection in St. Augustine, FL. She still lives there with her husband, where you can often find her cooking, gardening, and enjoying the outdoors!

Chef Johannes Klapdohr

Chef Johannes Klapdohr

Executive Chef

Award-winning, Michelin-star trained Chef Johannes Klapdohr has catered over 700 special events and weddings and brings over 20 years of catering and menu design to the table. Literally! With his impressive resume and keen eye for the details, Chef Johannes promises to create a true feast for the senses for you and all your guests on your special day.

Chef Santiago Guzzetti

Chef Santiago Guzzetti

Executive Chef

Co-owner of the local restaurant, Ilda in Sylva which is inspired by his Sicilian grandmother. He inherited her passion for cooking and his ever evolving seasonal menus showcase the relationships with local farmers, fishermen and artisanal producers across Western North Carolina while displaying the unmatched skill and technique of southern Italian cooking.

Crystal Pace

Crystal Pace

Level 2 Sommelier

Co-owner of Ilda in Sylva and The Wine Bar. Her passion for traveling and wine has taken her around the world, but she believes the magic lives in her hometown of Sylva. She is the expert behind the wine selections offered at Castle Ladyhawke.The wines chosen for Castle Ladyhawke will be both classics and rarities with a focus on the Italian varietals

Makenzie Summer

Makenzie Summer

Lodging Specialist

Turning your special day into a weekend getaway? She is here to find the perfect accommodations for you and all of your guests. A graduate of Western Carolina University, Makenzie has 5+ years of experience working with Bear Lake Reserve. She works remote from Atlanta, where you can often find her playing with her Chiweenie, Cooper, or watching Braves baseball!

Olivia Norman

Olivia Norman

Social Media STRATEGIST

Born and raised in Winston-Salem, NC. Graduate of Appalachian State University with a Bachelor’s of Science in Commercial Photography, Candidate for Master’s of Science in Digital Marketing. From a young age, she was dubbed the family photographer and grew a passion for capturing emotional moments and the beauty of the world around her. Olivia started her career as a wedding photographer, grew to love outdoor adventure photography and specialized in this in undergraduate. Now that she is working at the Castle, she is rekindling her love for snapping our Castle couple’s intimate moments. Olivia is our Social Media Strategist, working to show you the highlights of our lovely castle, sweet couples, and delicious food.

Shayna Bigazzi

Shayna Bigazzi

Castle Consultant - Events

The Owner of Altaterra Events, Shayna brings extensive event planning experience and a calming presence to Castle Ladyhawke. Her journey began while living in Turks and Caicos, where she helped start a partnership between Martha Stewart Weddings and Beaches & Sandals Resorts. She then adventured to the U.S. Virgin Islands to take on a role at the Ritz-Carlton St. Thomas before moving to North Carolina with her husband and two island pups. She spent 5 years leading the Special Events Team at Old Edwards Inn & Spa, forging lasting friendships with numerous professionals in the industry before founding Altaterra Events. Her expertise, soothing personality, and connections make her a valuable part of the team!

Jared McCormack

Jared McCormack

COMMUNCATIONS MANAGER

Originally born and raised in Central Ohio, Jared currently lives near Atlanta, GA where he attends Kennesaw State University as a marketing major. Growing up,
Jared’s passion was hockey. He played competitively until his senior year of high school before choosing an academic path and seizing the opportunity to explore his
other interests such as music, gaming, food, movies/TV, and other sports. Since broadening his horizons, Jared has found that his true passion is sharing great
experiences with great people. His skillful writing and love for bringing people together make him an excellent addition to the Castle Team!